10 Things You Didn’t Know About Pinhole Press

By Pinhole Press /

Hey there, it’s us, Pinhole Press! You might have a toddler that’s obsessed with our Custom Board Book of Names & Faces, or a Grandma who expects a personalized calendar each holiday season. We’ve dumped a ton of new stuff on our site lately, and we’ve noticed a lot of new names around here recently, so we thought this might be a great time to to RE-introduce ourselves. Whatever your reason is for being here, we’re so glad that you are. And there’s a lot more that we want you to know about us.

1. You Don’t Need a Fancy App

We have a gifted team of developers who work tirelessly to enhance the user experience, and that includes making product personalization possible on devices big and small. We’re proud to say that 95% of our products are optimized for mobile devices. (Stay tuned for that other 5%!) And with no app necessary, you won’t have to rack your brain for that long forgotten iCloud password.

2. We’re proudly based in Upstate N.Y.

About 200 miles up the Hudson River north of NYC! And we’re entirely remote at the moment, due to Covid-19. While we may New York’s Capital Region may be home, members of our support team pitch in from coast to coast, from Cali to the Florida Keys!

3. We Stamp & Send

We, too, hate spending $7.00 on generic greeting cards. Simply customize any of our individual greeting cards and select the “stamp & send” shipping option at checkout. It’ll save you that inevitable last minute trip to the post office for stamps, and deliver your card directly to their doorstep.

4. Upload Photos from Facebook, Instagram, or your Camera Roll

We know how busy life can get, so we make an effort to keep each customer’s customization experience as straightforward as possible. You can easily upload your favorite pictures from Facebook, Instagram, or your camera roll for an easy-as-pie personalization process.

5. Every Gift is Handmade

Every photo gift we craft is handmade with care to ensure that your smiles are printed in the highest possible quality. You can estimate the arrival of your photo gift by referring to this handy guide. The general rule is of thumb, though, is production time + shipping time= arrival date! 

6. We Ship Internationally

Our friends up north and across the pond will be pleased to know that we ship to Canada, the United Kingdom, Northern Ireland, Wales, and Scotland!

7. We’re a Small Business

With a small core team, we make a lot happen. We feel lucky to come to work each day with a mission of spreading smiles.

8. We Offer Free Custom Work:

Sometimes, things just don’t line up. Whether it’s text placement, a photo edit, or swapping out a template, our design team is on standby and eager to help you make your photo gift precisely the way you want it. The best part? It’s free. We’re happy to help with the little things so that your photo gift can spread some big smiles.

9. Guaranteed Holiday Delivery:

Don’t you hate when something arrives days after you needed it? Especially when that something took precious time to make? Every holiday season, we guarantee to deliver US orders up to the 24th! If your gift doesn’t look like it will arrive on time, we do everything we can to make it right.

10. We Love Parties:

Of the birthday variety, that is. Whenever it’s someone’s birthday, we “surprise” them with their favorite dessert. We’ve had birthday pies, cakes, donuts, and mouses. Despite very strategic planning, we have yet to actually surprise anybody. One day…

 

We’re excited for you to get to know us better and to continue to spread your smiles with our photo gifts! Have a question, or suggestion for a new photo gift? We’d love to hear it! Your input is tremendously important to us. Reach out to a smile specialist today, email hello@pinholepress.com